Core ConceptsLifetime Value (LTV)

Lifetime Value (LTV)

Lifetime value is what a subscriber or campaign is worth over time, not just on a single send. SendLucid uses it two ways: to estimate the revenue a planned campaign is likely to produce, and to spot high-value audiences that are being under-mailed.

Predicted revenue, as a range

Rather than a single guess, SendLucid predicts revenue as a range — a low, median, and high estimate. It does this by finding similar past campaigns (by content and audience) and looking at how they actually performed.

Each prediction comes with a confidence level — low, medium, or high — based on how many comparable campaigns it found and how similar they were. A prediction built from many close matches is one you can lean on; a low-confidence one is a hint, not a forecast.

Audience LTV

Each subscriber carries a predicted lifetime value. Aggregated across a segment, this reveals where your real value sits — often a smaller “best customers” segment worth far more per send than the list average. When those high-LTV subscribers are mailed less than everyone else, that’s money left on the table, and SendLucid flags it as an opportunity.

Why a range beats a point estimate

Email performance varies with timing, offer, and audience. A single predicted number invites false precision; a range with a confidence level tells you both the likely outcome and how much to trust it.